Advice from the BBB

Here is a little clip from a recent BBB newsletter.

The BBB Absolute ‘No’ for December
Every month, the BBB informs the public of an absolute ‘no,’ a fraudulent scheme or offer they should never consider or take part in under any circumstance. The absolute no for December involves online deals that seem too good to be true. In late November, the BBB began receiving complaints against OnSaleFurnitureDepot, an online furniture company which claimed to be operating out of an apartment in Fargo, North Dakota. Consumers reported that the company was offering furniture and swing-sets at heavily discounted prices, but then failed to deliver once payment was received. Also, customers were told they needed to pay for their merchandise Green Dot MoneyPak cards (essentially a money transfer service). Unfortunately, this left customers without any recourse to get their money back. For more information on this situation and BBB tips for shopping safely online, click here.
Moments Like This
This last June, the BBB began receiving complaints against Moments Like This, a bridal service company in Minneapolis. Complaints were from disappointed wedding parties who reported that on their wedding day they either hadn’t received linens or chair covers they had paid for or only received parts of their order. The BBB immediately began forwarding the complaints to the business owner, and by late June had updated the company’s report to indicate there was a pattern of a problem and customers considering doing business with the company should be aware of that. As of December 16th, the BBB had processed 22 complaints against the company. Eleven of those complaints were closed unresolved and another seven were closed with no response received from the company.
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